Onecloo

Maria

Maria

Virtual assistant for the hotel industry

available 24/7
Ok Google, talk to Maria Cala d'Or...

The voicebot Maria, developed on the OneclooBot© platform based on Google Dialog Flow technology, allows customers to make room reservations from any google assistant compatible device, using any messaging tool and on any device.

* The functionalities and compatibilities of the voicebots depend on the scope that the client decides to include in his assistant.

VOICEBOT FOR SHOPPING

How does Maria work?

Maria is a virtual assistant to help customers book the room they need. Through a user registration linking the customer's google account, with prior consent, Maria offers an easy and convenient experience to find and book. With easy searches and using voice the customer can complete their selection including extras. Finally the customer with the help of Maria can complete the payment and receives the booking in his email. In addition Maria can answer many basic questions related to the hotel services and the city in which the hotel is located. She can also answer more complex questions to which she gives an enriched answer with images, links or QRs and carousels of options and suggestions.

Maria answers to Where, How much, When, How...

How does Maria help me to make a reservation?

1. Room search

Maria asks for the dates, people and children to do the search.

2. Search results

Maria shows the rooms available for the client to select.

3. Number of nights and Extras

Maria asks for the number of nights and proposes the extras.

4. Tariff selection

Maria proposes the rates and asks for confirmation of the reservation.

5. Confirmation and payment

Maria triggers the payment process after confirmation of the booking.

6.Completion and shipment

Maria confirms the reservation and mails it to the client and sends it to the hotel using the API.
Do you think Maria would help you in your business?