Paco is a virtual assistant to help customers make a restaurant reservation, order takeaway or have it delivered to their home. Through a user registration linking the customer's google account, with prior consent, Paco offers an easy and convenient experience to complete the booking or food purchase cycle. With a voice interaction that takes the customer through the menu, the customer can complete their order, indicate their delivery address or reservation date. Finally the customer, with the help of Paco, can complete the payment as they prefer with cash, Google Pay or credit card. Paco will send the order or reversal to the customer's email with a QR for easy and efficient management by the restaurant on the ResCloo App.